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Original topic:

Samsung S20+ (Issue after Android 12 Update)

(Topic created on: 12-10-2022 07:33 AM)
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JanuelDongito
Active Level 1
Options
Galaxy S

image
After Android 12 Update my father's phone has now green lines and pink lines, even though he didn't fall it before it just automatically appearing i thought first it was a bug on screen so i restarted it, now it's now so many the longer the many lines... I saw some youtube videos about samsung s20+ issues and i saw that this is common due to update... someone can help please?

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6 Comments
ProCo
Expert Level 5
Galaxy S
Hello, JanuelDongito, possible reason

•Loose display connector

Damaged display connector

Water or fall damage to the display

Incompatible app

Incorrect configuration

JanuelDongito
Active Level 1
Galaxy S
I didn't fall it before or any water damages... it's just automatically appearing as time goes by :<< maybe damage connector to lcd
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ProCo
Expert Level 5
Galaxy S
Possible issue is incompatible app and incorrect configuration due to system update. As usual advice by other members to bring your device to nearest Samsung Service Center for better diagnostic. I hope this will help answer your concern. Keep safe! Happy weekend. 🤘😉
TeamGalaxyRene
Moderator
Moderator
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Galaxy S

Sorry to hear that, JanuelDongito, about your father's Samsung Galaxy S20+ having issues with green and link lines in display and we apologize for the inconvenience it caused you.

We recommend to bring it immediately to the nearest Samsung Authorized Service Center in your area so our Samsung Engineers/Technicians can assess your device and offer solution/s to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
markkkkk
Active Level 1
Galaxy S
Designed ny samsung to buy their new phones. How pathetic
JanuelDongito
Active Level 1
Galaxy S
😭💀 I had no choice to stop using it and sold it for cheaper price because the lcd fix for it is like the price of a new phone 💀
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