Samsung s20 plus issue

[Carl1234]

Can anyone tell what happen to my s20 plus. It got 2 green lines on the screen and i didnt know what happen after i charge my phone it just got there. Please someone help me (sorry for my bad english)

[ProCo · Accepted solution]

Good day! Yes, this is common issue on the S20 lineup and cannot be fixed with changing settings and Software Updates. Visit your nearest Samsung Repair Center. Stay safe! 🤘😉

[Althea]

Same here after i update my phone with Android 13 my phone got one green line. I went to service center and they require me to avail atleast 10k worth of item at their Samsung Store to be eligible of free screen replacement that might take a weeks or a month.

[TeamGalaxyRene]

Hello Carl1234,

Thanks for letting us know about your Samsung Galaxy S20+ having issues with display showing green lines on screen and we apologize for the inconvenience it caused you.

Similar to our dear Samsung members reply here, you need to bring your Samsung Galaxy S20+ to the nearest Samsung Authorized Service Center in order to assess and restore your device up to optimum performance.

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)