Sanmsung Pay and Zip code

[Belta70]

I'm in Australia and adding a credit card to Samsung Pay and it is asking for a Zip code but all the postcodes I have tried haven't let me save the card.

Any clues on what I can do?

[SamsungJon]

Hi @Belta70, what mobile device do you have and do you know if it's an Australian model?

[Belta70]

Hi it is a Galaxy S9 model number SM-G960U1 and i bought it second hand in Australia. how else would i be able to tell?

[SamsungJon]

Hmm, I would recommend you send an error report through the Samsung Members app about the issue you're having, and they should be able to see your S9's variant and help troubleshoot your issue. To send an error report, please see the guide here: https://r1.community.samsung.com/t5/tips-tricks/sending-error-reports/td-p/9617204

Let us know if you need any assistance with this. 

[Dolgogi]

SM-G960U1 is an American unlocked model, from Samsung USA.

[sergio9512]

I'm in Australia and adding a credit card to Samsung Pay and it is asking for a Zip code but all the postcodes I have tried haven't let me save the card.
I have a samsung galaxy s22 ultra
Any clues on what I can do?

[SamsungClaudette]

Hey @sergio9512

Is your phone an Australian Model? 

Kind Regards,
SamsungClaudette

[sergio9512]

I have a samsung galaxy s22 ultra bought in the United States

[SamsungClaudette]

Hey @sergio9512

Based on what you have advised, your device is intended for use within the US, as shown by the prompt to enter ZIP code, rather than postcode. As Samsung devices are region locked to the country that they were intended for sale within, you'd be unable to register your Australian cards.

Kind Regards,
SamsungClaudette