Original topic:

Screen Protectors not compatible with ultrasonic sensors

(Topic created on: 02-12-2025 05:22 PM)
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hadifahmy
Beginner Level 5
Options
Galaxy S
Hello guys,
Just get my hands on the new S25.
Is it normal that screen protectors are not compatible with the ultrasonic sensors?
Ive never had this issues with my galaxy A55 though.
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6 Comments
Samsung_MY
Community Manager
Options
Galaxy S
Hi @hadifahmy,
Yes this is a common concern, and there are a few reasons why:

- Mini air gaps / dust / other foreign object in between;
- Screen protector material blocks signals between finger and screen;

Hope this helps!
SamZz00
Active Level 4
Galaxy S
From what i've read, most screen protectors are not compatible with ultrasonic sensors. You may need to make do without them. Btw, the A55s doesn't come with ultrasonic sensors, they're optical sensors.
PrinceHendry
Active Level 4
Galaxy S
Perhaps you may want to use the original screen protector from Samsung.
AzamNazrain
Active Level 3
Galaxy S
There's a screen protector (third-party) that supports the fingerprint reader, even without needing to adjust the touch sensitivity.

For safe and reliable use, use a Samsung brand or official screen protector. If using a third-party protector, it is advisable to ask the seller and read the product description; the seller will usually mention whether it supports the fingerprint reader or not. This is based on my experience.
Claudeclaude
Active Level 1
Galaxy S
Please share the brand of that protector🙏 just changed a new one but couldn't read the fingerprint. Heart pain.
AzamNazrain
Active Level 3
Galaxy S
Hi, sorry for the late reply. Sure, below is the link I used.

1. It comes with clear, matte, and privacy options. I used matte and it was wonderful. Matte is hard to find. However, it only comes in one unit, so careful installation is needed.
https://my.shp.ee/HnJ8dNi

2. Currently used, but just clear type.
Click on the link and head over to the new Senheng App to check out this deal: https://senheng.app.link/YWKO0CBwNRb

Both screen protectors are great and support fingerprint recognition. But I do love the matte one.
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