Hello. Who among here experienced slower charging speed after the June update for S23 Ultra? It's very noticeable. I hope someone here knows how to fix it. Or should we just wait for the next update? Thanks in advance!
Does it say that you're experiencing slow charging on your notification bar? Mind if I get a screenshot?
Slower charging speed might be caused by a faulty USB-C cable or power adapter. Try using the same cable and adapter on another device to see if the problem is replicated. You may also try using other chargers on your S23 Ultra to see if the issue is consistent.
Hi. I'm using the same cable and charging brick before and after the update. I'll try to follow up with the screenshot soon. Before the update, a charge from 50% to 100% was estimated around 30 minutes. After the update, the notification says 43 minutes.
Thanks for your feedback and thorough observations.
Please submit an error report through the Samsung Members app as follows:
Step 1.Launch the Samsung Members app, and then tap the Support icon for more options.
Step 2.Scroll and select Error reports.
Step 3. Choose a category of your concern. Select "Power/Battery Charging".
Step 4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.
