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Original topic:

Software update

(Topic created on: 10-02-2023 05:58 AM)
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Holitzer
Active Level 1
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Galaxy S
Hello goodevening

My S23 ultra HK version isnt receiving the latest update patch. My s22+ NTC version already received the latesr update. Any insights on why im not getting the update?
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4 Comments
pham_hni
Expert Level 1
Galaxy S
Due to it being a Hongkong variant and not a Philippines variant, which receives different updates at different times. Also, NTC is just to confirm that it's capable of doing something related to telecomm (?).
TeamGalaxyBianx
Moderator
Moderator
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Galaxy S

Hi Holitzer! Just like what pham_hni said, it's due to geographical issues. Update rollouts depend on locations and devices, so we can't say for sure when each device will receive a notification for an update. Hope this helps! 😊

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Holitzer
Active Level 1
Galaxy S
I see, but my friends who has hk variant here in the PH already had the latest sept update and mine still doesnt arrived?
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Johnzx
Beginner Level 2
Galaxy S
Same my last security update was August 2023 for my S23 ultra
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