Hi, My s21 ultra when I use the camera for video recording or video call it gets soo hot very quick. Samsung has really fixed other issues except this one never get sorted out.
If anyone has tips how to solve the overheating camera issue please let me know?
I used whatsapp for video call and filmic pro to record video . But curious if the apps cause the heat or just the phone.
Yeah i have updated it..it is something different. Every other overheating issue has been fixed after the update except the camera (video recording/video call). I sent samsung email n message about that but their answer always the same update the software.
I would recommend raising error report via the Samsung Members App > Get Help.
The support is amazing as they will look into the actual error log file you submit, and if raised incorrectly they will happily assist you through the process. Checkout the below link:
