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08-09-2022 08:52 AM in
Galaxy S
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08-09-2022 02:28 PM in
Galaxy SHi @rejimon, thanks for reaching out. While software updates do take up more space, 50gb in one update sounds odd.
For this I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
