Unable to install applications from Google Play store

[MaggieF]

I've been facing update and install issue no matter from Play store or third party apk. 

This started after updating to software version 6.1 released on September. 

Please let me know if anyone faced similar issue too and have any solutions to it. 

I have only used 200Gb for a 512GB phone. 

Samsung S23 Ultra 

Thanks. 

[nazzzz]

hv u tried to clear your playstore cache? press + hold the app icon -> storage -> clear cache

[MaggieF]

I've tried that too :( I really hope I don't have to perform reset of phone...there's pretty much data I wanted to keep that might disappear after reset even with backup 😢

[nazzzz]

i understand the hassle. how about clearing the playstore data?

+ one thing, i'm not sure but i remember having this issue, i changed the network connection to mobile data and it worked.

[MaggieF]

Nope, tried clearing full play store data and also changed network. Not working still 🫠

[nazzzz]

oh no.. u can wait for a few days before trying again. 🤷🏻‍♂️ bugs happen.

[MaggieF]

Man, I waited for one month and more for the Oct release but disappointed 😂

[nazzzz]

💀 💀

then the last resort would be to visit nearest samsung service centre for them to check.

u can use Smart Tutor first to address your issue. call samsung careline1800228899

[Ajeet]

Just curious, do you have the September Google Play System Update.

[MaggieF]

Yeap I did have it