Original topic:

Unknown call divert issue

(Topic created on: 06-24-2022 10:27 AM)
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OG848Y
Beginner Level 2
Options
Galaxy S
I seem to have somehow activated call diverting or similar on my s21 ultra and can't for the life of me work out how to undo this.
When I check call forwarding is not active and I can't find anything else that looks to on that shouldn't. Anyone have any suggestions?
2 REPLIES 2
Troubadour
Expert Level 2
Galaxy S
I would be concerned you might have been hacked, speaking S someone who was hacked a few weeks ago. Put a freeze on your bank accounts until resolved, and any other accounts that can be used, e.g. Paypal. In the meantime Google for numeric codes fot cancelling call diversion for your phone/ISP as you can probably use them instead. Alternatively, in the distant past,I have rung my ISP and got them to cancel.If you have been hacked then you will probably have to do a factory reset, losing data.
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @OG848Y, thanks for reaching out. Could you confirm whether you know where your calls are being forwarded to? E.g to another device such as your tablet or watch. 

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