Video turned purple

[aajecg]

Happy new year! I was taking a video of the fireworks earlier today and noticed that the camera turned purple. is this a hardware problem? 

[TeamGalaxyBianx]

Hey there, aajecg! Was it just this one video that turned purple or was it your whole screen?

[aajecg]

just this video

[pham_hni]

Can you check your camera again? If it's still like that, it might be a hardware problem

[aajecg]

it immediately turned back to normal when i closed the app and returned to the camera app again. i am just worried that this can occur again

[TeamGalaxyBianx]

Hmm, this could be a hardware issue. Please observe and take your device to the nearest service center to have it diagnosed and repaired. 

You can find the nearest service center to you here: http://spr.ly/SCLocator-SM 📍

We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app, or if you're from Metro Manila, you can have it picked up*!

To book your pickup, you may call the following numbers:

#GALAXY or #425299 [Mobile Phones & Tablets]
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.