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Original topic:

What happened to my Galaxy S21 Ultra 512/16gb

(Topic created on: 08-09-2022 11:07 AM)
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Anton128
Active Level 3
Options
Galaxy S
Brought Brand new, oct. 20, 2021. Never played games , has not been dropped , just placed on the table while i went to the restroom. When i came back and check if there is a message, the screen just wont turn on. But when you touch the screen you can hear the haptic feedback. Tried turning off and on. Still black screen. Tried charging also. 

1 Solution


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Solution
NoeAguirre
Active Level 7
Galaxy S
You can bring it to the service center near you to fix it. You still have the warranty if you bought it to the legit seller. Just bring the original receipt. They will fix it without cost you anything.

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4 Comments
Solution
NoeAguirre
Active Level 7
Galaxy S
You can bring it to the service center near you to fix it. You still have the warranty if you bought it to the legit seller. Just bring the original receipt. They will fix it without cost you anything.
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Khaled75
Expert Level 5
Galaxy S
Bring it to a Samsung Service Center to have it checked.
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SamsungRightCare
Community Manager
Options
Galaxy S

Hello Anton128,

Samsung care and we are here to help.

Our member contributor, NoeAguire is right. Please bring your Samsung Galaxy device to Samsung Authorized Service Center near you, immediately.

Surely, our qualified technician are more than willing to assist you.

Book a repair mobile | Samsung Philippines 

Hope your problem gets solved.

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butete
Expert Level 5
Galaxy S
maximize warranty , just bring to nearest authorized samsung center
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