Wrong language in Samsung Rewards (Wallet)

[JoNat13]

Hi my Samsung Wallet is showing some information in another language on S24 Ultra.

I can't find the language settings in the Wallet - can someone please help 😊

Thks

[Dolgogi]

Can you post a screenshot of the issue.
Also, can you confirm the device is an Australian model or if from another country?

[JoNat13]

I assume it's an Australian model
This is the only language issue I'm experiencing

[Dolgogi]

That's Vietnamese.....

I don't see that option in the Australian Samsung Wallet.

Edit: Can you go into Settings-> About Phone-> Software Information and then scroll down to the section "Service Provider Software version" and take a screen shot please.

[JoNat13]

I also received a notification in the same language from S Wallet but I don't have that any more

[alejcho]

Dial *#1234#, call, screenshot and paste the screenshot here

[JoNat13]

I tried it twice just in case and got same result both times

[Dolgogi]

That won't necessarily help, hence why I'm asking them to check something specific.

[alejcho]

barely made out his csc in his other screeshot - definately Vietnam

[Dolgogi]

The dialer trick won't help in situations like this, as 90% of international models belong to the OXM family and will display the same thing, see image.

Hence why I asked specifically for the Service Provider Software information.