YELLOW LINES S10E

[maraceldine]

HELP! 

Have you guys also encountered the same problem that I have on my s10e screen? It has some yellow lines and my screen is so yellowish even though the blue filter is completely off. What's the best thing to do?

See pics below

[TeamGalaxyEvflor]

Good day! Jan here from Samsung. Thank you for sharing your concern here in the Samsung member community. We're very sorry to hear you experience this kind of issue. In regard to this, I suggest you to call our customer support hotline #GALAXY [#425299] to further assist you. Kindly check us back once the issue has been resolved. Thank you and have a nice day! 

[thedarkinvader]

Hey! My previous phone (S10) has that issue as well, tho not as severe as that. Discoloration is noticeable though.

What happened? Mine started out of the blue, like I was just using it and noticed that the screen turned a bit yellowish.

[maraceldine]

Mine's too! It also started out of the blue. What did you do after?

[thedarkinvader]

Nothing 😅 I'm not using the phone anymore as it happened a few months before the S21 series became available, so I just got a new phone.

Given that I'm not using the phone anymore, I tried opening it just to "reseat" the screen cable, but to no avail. Still has that yellowish tint. 🤷🏻 ♂️

So it seems that the screen has been damaged, but not sure how that happened when I was just literally texting when it happened. 🤷🏻‍♂️

[maraceldine]

Then I guess I'll better pay a visit to samsung service center 😉👩🏻‍💻

[thedarkinvader]

Yeah, that was their advice to me as well when I contacted them via chat. I checked the price of having the S10's screen replaced and it was around 11K PHP. So I thought that it wasn't worth it. Not sure if the price is still the same though, so yeah. Better set an appointment to have it checked.

Please do let us know once you've had the screen replaced and how it went. Cheers!

[Pattipot]

Same here with my note10+ so i download omeled saver