4 weeks waiting time for Fold 3 Repair

[laneyyyy]

My fold 3's wifi wont turn on and I was told they need to change the lcd which is under 3 months warranty. Is it normal that the waiting time is 3-4 weeks for the parts availability? That's what the service center gave as a turn over period. Please help.

[SamsungRightCare]

Hello laneyyyy,

Sorry to keep you waiting, but the availability of parts for your Samsung Galaxy Z Fold 3 varies based on its manufacturer compatibility.   

[laneyyyy]

Sam, are you saying 3 to 4 weeks happens?

[SamsungRightCare]

Laneyyyy, it's the maximum amount of time. 

[laneyyyy]

That sounds too long @_@

[Aulix]

hi, is your issue fixed? I'm having the sams issue with my fold 3, and I'm afraid if I go to service center, I would also wait for weeks. did you leave your phone or did they call you once the parts is available?

[laneyyyy]

You have to bring it to the service center because they will replace the screen for that.

[laneyyyy]

I waited 1 month.

[Aulix]

did you leave your phone?

[laneyyyy]

yes, i left it and just followed up several times thru call