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Original topic:

Flip 5 issues after the One UI update?

(Topic created on: 09-29-2024 05:45 AM)
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chicococrunch_
Beginner Level 2
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Galaxy Z
Hi, has anybody who uses Flip 5 been encountering issues as of late with their phones? Mine include speakers that do not work when phone is folded, and apps such as the native Calculator that doesn't work properly in the cover screen.

For info, I only got my Flip 5 last January so it's still pretty new.

Hope to know your thoughts!
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3 Comments
TeamGalaxyBianx
Moderator
Moderator
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Galaxy Z

Hi there, chicococrunch_! I'm sorry to hear about the issues you're experiencing with your Galaxy Z Flip5. 😟 A great first step is to run the diagnostics in the Samsung Members app. Just open the app, go to the Support section, and select Diagnostics. This can help identify any software or hardware issues. Hope this helps!

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chicococrunch_
Beginner Level 2
Galaxy Z
Hi! I've already run them and the speakers are working just fine. Only when the phone is folded does the problem occur.

Is there a way to run the diagnostics while the phone is folded?
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SasankGrandhi
Beginner Level 2
Galaxy Z

Screenshot_20241003_131801_One UI Home.jpgHello 

I have the same issues, I have trouble unlocking the devices sometimes, the One UI just crashes and unless I restart, the issue wont resolve. 

I had that with spotify app sometimes that the background wallpaper becomes spotofy homescreen. 

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