Hi I'm all of a sudden having an issue where when I fold my z flip 5 it automatically turns off. Its so frustrating because I'm experiencing this issue all of a sudden. Anyone else got a fix to this?
Sorry to sound rude but ofcouse thats the first thing that I did. Followed tips online like clearing the cache, checking battery health and running diagnostics but still no luck. Never dropped my phone or anything. Its been a year and a half since I had this phone and I didnt have any issues whatsoever until now
Happening also with my zflip 4 these past few days. Did you update your phone recently? If you did, it's the buggy update. The only solution I found is just wait for the next update this April 7. 🥲
That's what i'm hoping for as well. I tried my best not to drop nor damage the phone because I know how fragile it is still compared to other phones. Tried calling customer service and they assumed its a damaged hinge cable and possibly a damaged battery as well which doesn't make sense. Unless the hinge cable has some expiration date to it lol.
Tried calling their authorized repair service and they told me the replacing the flex hinge alone could cost around 16k and could be more if the battery is damaged as well. I'm already planning to get another phone from another brand. I switched to samsung because of this phone and right now im just disappointed.
