Original topic:

Green line issue

(Topic created on: 06-11-2025 03:25 PM)
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qweiG
Active Level 3
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Galaxy Z
After the UI 7.0 update, my z flip 5 just got a vertical green line that suddenly appeared today. Is there any free replacement program from Samsung at the Selangor area?
3 Comments
MOD_02
Moderator
Moderator
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Galaxy Z

Dear qweiG,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

Warm Regards,
Samsung Community

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AnythingTech
Active Level 6
Galaxy Z
Z Flip 5?? I thot samsung would have got this issue nailed😮
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qweiG
Active Level 3
Galaxy Z
Went to central-i service center yesterday they told me that z flip and fold series are excluded from this greenline program.

Samsung should include flip and fold series for the greenline program as it is due to the samsung system updates issue. My device never dropped or bumped. I use it very carefully cause it's a flip phone. Now, they want me to afford an expensive maintenance fee even though the issue isn't cause by me.
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