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Original topic:

Latest update - wifi/Bluetooth problem

(Topic created on: 12-19-2024 08:59 AM)
324 Views
jojodju
Active Level 3
Options
Galaxy Z
Anyone else got issue? Suddenly my wifi won’t turn on. It actually turned on for a bit then it turned off again. And when it is on, it doesn't list anything. My Bluetooth is funny. I can connect all of my Bluetooth devices except for my Samsung watch. It kept failing. After it connect, it went through up to 87-89% and that's it. It won't connect. 

I did a reset on wifi and bluetooth. And have wiped cache partition wipe.
9 REPLIES 9
JP19
Expert Level 4
Galaxy Z
Hi, which model is ur foldable?
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jojodju
Active Level 3
Galaxy Z
My Bluetooth is okay actually. I did the network reset then it's okay. Just my wifi.

Fold 4
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JP19
Expert Level 4
Galaxy Z
Ah so when u try to toggle on ur wifi, it turns blue a while, then turns back to grey (off state) again?
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jojodju
Active Level 3
Galaxy Z
Update: it's super weird. Like...I can connect to wifi sometimes and all the wifi list popped up. Another time my wifi doesn't work.

I'll just do a factory reset. Something weird with that last update on Dec. I'm afraid to update my other Samsung devices now.
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myrna22
Beginner Level 2
Galaxy Z
Hi I don't know what happen..the bluetooth cannot connect in the speaker
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SamsungNantakkumar
Moderator
Moderator
Options
Galaxy Z

Hello jojodju. I am Nantakkumar, from Samsung.

We're truly sorry for the experience you're currently facing. However, we're unable to assist you through this platform and suggest you contact our Support team at 1800-7267864. Our experts will be able to advise accordingly.

Thank you.

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SingleDude
Beginner Level 2
Galaxy Z
Hi help I cannot turn On WiFi and hotspot something wrong with fold4
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simonsg
Beginner Level 2
Galaxy Z
Same here for me. Bluetooth also having issues selectively. It can't suddenly connect to my watch.
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ruth53
Beginner Level 2
Galaxy Z
Hi , fold 5 phone , wifi and bluetooth cannot turn on suddenly. I tried restarting the phone, reset network settings, forget wifi network, but to no avail. Please help.
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