Original topic:

Problem with receiving sms or call

(Topic created on: 02-04-2023 07:59 AM)
178 Views
Iren15
Active Level 2
Options
Galaxy Z
As title, I'm having this problem where the sms won't go thru same as calling from other person. Seems to be the problem on the phone itself as if it on standby or screen off, the data will turn to 3g/2g randomly and sms or calling won't go thru. need to turn on/off airplane mode to make it works but the problem will return once phone screen off. not in power saving mode, the network has been set 4g, even using network setting thru secret code which force 4g also doesn't work as it makes the network no service instead. tried all troubleshooting including reset/full format doesn't work.
 not telco problem since using the simcard on other phone works flawlessly. 
3 Comments
Zmuhammx
Active Level 1
Galaxy Z
If a full format doesn't work, it's a hardware damages then u should
Send it to experts for repairing...
Tanjim
Active Level 2
Galaxy Z
I don't know why samsung recommended upgrading device..now repair new phone. So funny .my phone also network dath
0 Likes
Iren15
Active Level 2
Galaxy Z
agreed, even after long update, they still not able to fix it
0 Likes