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Original topic:

Samsung Z flip 3 screen crack

(Topic created on: 10-28-2022 11:22 PM)
295 Views
paga94
Active Level 1
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Galaxy Z
Hey guys, I am extremely disappointed about this phone. You pay gold and the screen cracks in the middle for normal use. I have samsung care +. Do I still have to pay? It would be scam.
3 Comments
JP19
Expert Level 3
Galaxy Z
Hey, if u still have Care+, u can book an appointment for an evaluation. Highly likely, it will be covered, without any fees. Most importantly, the screen shouldn't show any sign of physical damage, other than cracked line in the middle of the screen.
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paga94
Active Level 1
Galaxy Z
Appreciate, thanks!!!
SamsungNantakkumar
Moderator
Moderator
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Galaxy Z

Hello paga94. I am Nantakkumar, from Samsung.

We're sorry to learn of your experience with your Galaxy Z flip3. Kindly take note that you may get 50% savings on an out-of-warranty repair such as a cracked screen, liquid damage, cosmetic repair, and more. For more information, you may click this link: https://www.samsung.com/sg/offer/samsung-care-plus/

May we invite you to book an appointment at our service centre - https://www.samsung.com/sg/support/where-to-find-samsung-service-centre-in-singapore/ where our service engineer will assess your device and advise you accordingly

Hope this can help you.
Thank you.

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