Screenshot error

[Ashli]

I updated my UI to 5.1 and now I can't take scrolling screenshot. It keeps telling me to enable the File permissions but I've already enabled it.

The screen shots are still saved in my gallery. I just can't take scrolling screenshots. Can someone help? I use scrolling screenshots pretty often and this error is just annoying. 

I'm using a Z Fold 3.

(In case this is pertinent info I started my phone in safe mode after the update as the inner screen died and I was trying to fix it) 

[JP19]

Hi, just to check if the app u are using is eligible for scrolling screenshot?

[Ashli]

Hi! Thanks for the reply :) It's the Samsung Capture app so it should be scrolling screenshot compatible?

[JP19]

No worries.. 😄 Is it Samsung Knox Capture?

[Ashli]

I don't think so. It's the regular Samsung Capture that comes with the phone.

[JP19]

Oh ok.. but what were u trying to scroll capture? So I can try on my end too.

[Ashli]

I was trying to screenshot a WhatsApp conversation :)

[JP19]

Hmm.. I am able to though..

[JP19]

Is it possible for u to screenshot the Files permission pop up?

[Ashli]

Here you go. The 2nd image is what I get when I clicked Settings. I've also enabled Samsung Capture under App> Special Access> All Files Access