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08-16-2022 02:20 AM in
Galaxy Zz flip less than 12 mtjs old and screen coming away from where the phone folds. Vodafone and Samsung say it is damaged and not covered by the warranty and Vodafone want £270 to fix it saying not covered by Samsung.
THIS IS A DESIGN FAULT and not fit for use.
If i get it fixed how long is the fix guaranteed for?
Has anyone had this fixed under the warranty? Or should I save my sanity and just pay up?
Thanks
Sharon60
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08-16-2022 09:47 AM in
Galaxy ZHi @Sharon60, I am sorry this has happened to your device.
There appears to be some confusion as this is the Community for Samsung Australia. I suggest reaching out to your local subsidiary for further support.