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Original topic:

Samsung a51 render problem

(Topic created on: 09-22-2022 10:13 PM)
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clayyyons
Active Level 6
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Gaming Hub
Hello can u help me fix the render frame drop in minecraft when im moving render problem :(
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5 Comments
fruit_user
Expert Level 1
Gaming Hub
Go to Minecraft video settings and try to lower the render distance to 6 or 8 chunks.
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clayyyons
Active Level 6
Gaming Hub
Even its 8
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fruit_user
Expert Level 1
Gaming Hub
You can also turn off some Video settings such as fancy graphics, clouds, etc to reduce the load on your CPU and GPU. Also try closing all apps before playing. Avoid playing when your phone is heating or charging as the system will throttle the performance of your phone to lessen the heat.

Minecraft is a resource intensive game as our mods here said, the more you build, the more your game will lag since more resources to load.
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TeamGalaxyDD
Moderator
Moderator
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Gaming Hub

Minecraft is very resource heavy. As Red0902 said, try decreasing your render distance so your phone doesn't feel as overwhelmed when you play Minecraft 😄 

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SamsungRightCare
Community Manager
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Gaming Hub

Hello clayyons,

Thank you for letting us know your Samsung Galaxy device is having frame dropped rendering issues while playing Minecraft game.

Don't worry, we care and we are here to guide, provide quick fixes and offer solutions to your problems.

The following are some basic tips and tricks you have to follow to trace what's behind the issue.

A) Ensure that your device is up-to-date with the latest software updates.

Settings > About Phone > Software updates > Download and install > Follow on-screen messages

B) Run Diagnostics under Samsung Members app.

1. Run Samsung Members and select Diagnostic menu.

2. Tap View Tests located under Diagnostics.

3. Diagnostics checks, Individually Tap the following;

 Wi-Fi ; Touch screen ; SIM card

4. Your Galaxy phone will then run through the checks.

5. Follow the on-screen instructions to complete the check.

6. You can view your results after each check is complete.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-... 

C) Call the customer service support of your Network Service Provider to know the status signal in your coverage area, network experiences, router settings, configuration adjustment, and any assistance.

D) Check your Router Settings & Set-up: Ensure that your device proximity to wi-fi router is within range and reduce interference such as away from concrete wall, free from any obstruction, etc. Relocate router or your device, if needed.

E) Clear Cache Partition

1. Turn-off your phone.
2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
3. Then press and hold Power and Volume up buttons.
4. Release the power button. When the recovery screen shows up, release the volume up button.
5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
6. Navigate to and select Yes.
7. Press the power button to select Reboot system now.  Then, check your device by connecting to Wi-Fi.

F) Submit an error report on Samsung Members app.

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data. 

Step 3. Select Symptom category.

Step 4. Describe problem in detail and SEND.

How to submit an error report on Samsung Members app?

G) If the issue persists,  we highly suggest to bring your Samsung Galaxy A52 device to the nearest Samsung Authorized Service Center immediately.

https://www.samsung.com/ph/support/service-center/ 

H) For further assistance and support, you may contact us on the online Samsung support channels below.

https://www.samsung.com/ph/support/contact/#onlinesupport  

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
I) And / or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]
Daily (8:00AM to 8:00PM)

 

 Hope this content is helpful, and your device issues gets solved.

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