Original topic:

S9 phone problems

(Topic created on: 08-19-2025 01:53 PM)
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Kim369
Active Level 1
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Downloaded by mistake a clean app. deleted and now i have a continual rolling ads for alarm , games , along with several others. dont seem to be able to turn off . ads just continually run and phone is very hot 

 

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StarDust88
Active Level 10
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Your phone might have been affected by viruses, adware or malicious software.
You can scan your phone with antivirus apps.
Download, install, and run the apps from Google Play Store or Galaxy Store on your phone to see if they can find anything suspicious.1755575567301.jpg
StarDust88
Active Level 10
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Download the ones with high ratings 🙏
alejcho
Expert Level 1
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1. Restart in Safe Mode
* Hold the power button > tap and hold Power off > tap Safe Mode

2. Block suspicious permissions
* Go to Settings > Apps > Three dots > Special access > Appear on top / Display over other apps
* Turn off the ones you don’t trust (so they don't get in the way)
* Restart normally

3. Follow @StarDust88's advice for a deep malware scan
StarDust88
Active Level 10
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Good idea 💡