About the dual firing speaker setup sound.

[DannelleAbajar]

 This is just the most basic and most common sensing thing that developers should add on to the software of phones with dual top and bottom firing speakers that creates the sort of surround sound system audio to the user. The sound should atleast switch on both sides depending of the left or right landscape orientation of the device. For example. During gaming like Call of Duty, I would hear the enemy footsteps in the bottom speaker, meaning the enemy is at the right. But is actually on the left.

But I wasn't able to register it through sound because the sound doesn't switch. Same thing should be while playing music or watching videos. The sound should switch depending on the screen landscape orientation of the device next time on the next update. And Dolby Atmos is always turned on, on my phone.

[TeamGalaxyRene]

Hello DannelleAbajar,

Sorry to hear that, about your audio experience while using your Samsung Galaxy phone having issues with sound orientation and screen landscape orientation while playing games and watching videos, and we regret the inconvenience it caused you.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Sounds/Vibration" & "Sensor/Touch".

Step 4. Describe each problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

[pham_hni]

If you're using a midrange phone, you won't be expecting stereo speakers.

[DannelleAbajar]

Well my A52 has stereo speakers.

[pham_hni]

Ohh okay. If it indeed does have stereo speakers, then maybe the game just wasn't using the earpiece speaker (a.k.a. left speaker)

[DannelleAbajar]

Nah. Ganyan lang talaga yung sound niya. Kahet baliktarin mo pa yung phone mo. Di yan mag switch yung sound.

[pham_hni]

Bruh.

[pham_hni]

My A51 doesn't have stereo speakers by the way. But Stereo speakers on games only works on headphones.