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Original topic:

Apps

(Topic created on: 12-01-2021 05:28 PM)
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Athenaa
Active Level 1
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Hi, I am having problems regarding my applications installed with my phone. Everytime one of my apps needs for update it won't work anymore then if i tried to re install the app it's not working as well. Can anyone help me please
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butete
Expert Level 5
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Clear cache & data ni playstoreScreenshot_20211201-191238_Settings_14303_1638357172.jpg
Athenaa
Active Level 1
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Did that many times the first time i experienced the issue and didn't work. But for some reason it worked now LOL thanks so much tho
butete
Expert Level 5
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Great to hear
SamsungRightCare
Community Manager
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Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

We are glad that you already resolved this issue. 😉 Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.  Stay safe and have a nice day ahead! 

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TeamGalaxyDD
Moderator
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Glad to see the issue solved itself 😅

However, clearing your cache regularly helps prevent issues like these from happening.

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