Battery Drain issue on Messenger App

[KyleKyle]

Facebook should fix their Messenger App, it's taking up almost 20% of my battery the other day in just under an hour. Even when not using the app, it's still consuming the battery.

[summeRamirez]

Have you tried to clearing cache/data? Or maybe even uninstall then reinstall?

[KyleKyle]

Just tried this last night and earlier, nope didn't work, it still drains my battery compared to other social media apps like Twitter, Instagram, Telegram, Reddit

[summeRamirez]

Updated naman to the latest version for your unit right? Try mo yung "Repair Apps" sa recovery menu.

[TeamGalaxyRene]

Hello KyleKyle,

Thanks for letting us know here about the battery drain caused by an messenger app on your Samsung Galaxy S22 Ultra. I feel and understand what you are going through, expecting your device to work normal and whenever you've encounter difficulty, you begin to worry.

Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions.

You can customize the auto optimization feature to adjust when it will run and whether or not it will close your background apps.

Step 1. Go to 'Settings' then select 'Battery and device care'

Step 2. Tap More options (three dots)

Step 3. Tap ‘Automation’

Step 4. To adjust the auto-optimization schedule tap ‘Auto optimize daily’  

Step 5. Tap ‘Time’ and select a suitable time

Step 6. Tap ‘Done’. The device will get optimized at the scheduled time.

With the Device care feature, you can optimize the performance of your smartphone and check the status of the battery, storage, memory, etc. When you open Battery and device care, your phone will run a diagnostic check and give you a score out of 100. The higher your score is, the better optimized your device is.

Keep Messenger app in sleep or deep sleep.

Step 1. Go to ‘Background usage limits' in Battery.

Step 2. Select 'Sleeping apps' or 'Deep sleeping apps'.

Step 3. Tap '+' and select Messenger apps you want in sleep status, then tap 'Add' once again.

https://www.samsung.com/ph/support/galaxy-battery/optimization/

If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.