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Original topic:

CANT FIND OR INSTALL SECURE FOLDER IN SAMSUNG M12

(Topic created on: 11-16-2021 03:48 PM)
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carlwoofvey
Beginner Level 2
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Last week, I broke my Samsung A10 so I bought a new one today, Samsung M12. I have private documents on my Secure folder and I need those for my future apppoinments. However, I can't find the settings for the M12 secure folder, nor can't even install if from playstore. Is there any way the devs can add this feature on my phone thru updates?

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SamsungRightCare
Community Manager
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Hi Carl! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, you may opt to check the link below for step-by-step tips on how to access and/or use the secure folder on your M12 device. Hope to have helped you! Keep safe. 😊

https://www.techyloud.com/how-to-enable-secure-folders-in-samsung-galaxy-m11-m22-m20/