Update with my post, already brought it to the Service Center last Saturday and they determined the problem was hardware related issue due to electrical shorting within the charging board(?) I was told that it might be due to water damage and might affect the motherboard so it might cost half the unit's price. But I am 100% sure that I never got it wet even once and the only issue I am really facing is charging so I don't think the motherboard is affected. Sadly, I can't use the warranty if ever since I can't find the receipt (I got mine from Lazada) but I just want to know if anyone had the same problem and how much would it cost. I kinda still want to wait for the update to see if something will change but I'm already down to 14%. I was told that wireless charging would be an option but M31 doesn't have those. I am willing to have it repair but me and my brother is thinking what would happen if ever I got it repaired and nothing changes (we still find it weird how the phone suddenly won't charge despite being fine all this time). Sorry for the long post , we were surprised by the diagnosis eh 😓
I'm sorry to hear about their diagnosis. did they open the phone to check or they can't unless they really need to repair it? by the way, saw some other communities' posts and it seems this is a known issue for M31s:
I'm sorry to hear about their diagnosis. did they open the phone to check or they can't unless they really need to repair it? by the way, saw some other communities' posts and it seems this is a known issue for M31s:
Omagad thank you so much for always replying to me! Yes, they did not open it until I give it for repair per Samsung's SOP according to them. I am currently waiting for their text regarding the price (they told me that they'll message Samsung for a quote for the replacement parts) . I think we already tried some of the things on the link you provided but will try the other's I haven't. The real thing that's worrying me is that I can't see if the update will fix this since updates won't install with such a low battery percentage as mine. I don't really wanna spend on some repair that an update can fix 😬 Thanks again!
