USB-C Output

[jjxxari]

Hello, I just want to help my friend kasi hindi siya makagamit ng USB-C to 3.5mm for his in-ear audio experience kahit anong USB-C to 3.5mm hindi nagana sa kanya pero working naman sa Galaxy A22 ko, btw his unit is Galaxy A34 5G. Any help out there pano masolusyunan yung prob niya?

[jjxxari]

bat sakin kahit may 3.5mm output cp ko nagana yung digital to analog converter ko, I prefer this kasi mas maganda yung audio experience ko

[jjxxari]

pero sa kaibigan ko kahit ano ayaw gumana?? baka meron pang kelangan i-enable or something

[ProCo]

Good day! I hope this will clarify the issue, the Galaxy A34 has a 3.5mm headphone port, and users who want to use earbuds or headphones will have to connect them via Bluetooth or through a USB-C-3.5mm dongle they can purchase separately.

[jjxxari]

wala pong 3.5mm headphone port yung Galaxy A34 ng friend ko

[ProCo]

I see. I use my Buds Live when listening.

[dorefrain]

Bili siya ng adaptor na Samsung ang tatak. Pag universal kasi di gagana. Unfortunately unavailable siya ngayon sa Samsung official online shops. Try niya maghanap sa mga Tech shop retails.

[jjxxari]

siguro kailangan ng cp niya yung may DAC chip na built sa USB-C to 3.5mm, baka kasi yung freebie na binigay sa kanya is cheap lang, tsaka binili niya yun sa Cellcom hindi kamo sa Samsung Store

[TeamGalaxyRene]

Hello jomari_Mendiola,

How nice of you helping out your friend's beloved Samsung Galaxy A34 5G having issue(s) with the non-working USB-C to 3.5mm headphone jack adapter while this accessory is normally working on your Samsung Galaxy A22. I feel and understand your friend's predicament, if I am having similar issue, I get worried too.

As you are aware, some USB Type-C earphones and USB Type-C adapters (sold separately) may not be compatible with some Galaxy device and some functions and features may not work properly. Make sure they are compatible with the device before purchase.

You may also want to check and inspect the headphone port for any debris, dust, visible scratch etc. with the use of flashlight. 

If there is none and to fully assess your friend's device and its accessories, I highly recommend submit it to the nearest Samsung Authorized Service Center in you area. 

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[jjxxari]

btw guys that was just a freebie when he bought the device