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Original topic:

What to do?

(Topic created on: 10-31-2022 07:38 AM)
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Papado
Active Level 4
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Others
My tablet (S6 lite 2019) keeps on restarting with no apparent reason. I already did the factory reset, but the problem still keeps on persisting. What should I do about this? I really need help in solving this matter 🥹🥹
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3 REPLIES 3
butete
Expert Level 5
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please bring to nearest authorized samsubg service center to have it checked aand fixed
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Doggo360
Active Level 3
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Yup bring it to service center, battery degradation might also be the culprit....
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TeamGalaxyRene
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Thank you, Papado, for reaching out to us to inquire about your Samsung Galaxy Tab S6 Lite having power start-up issues and we apologize for the inconvenience it caused you.

Really understand your frustration after trying many attempts to restore your device up to optimum working condition. But don't worry; we're here to help, provide quick fixes, and solve problems with your device.

Follow these easy steps to troubleshoot and figure out what's causing your device's performance issues.

If the device allows you, and its on power.

A) First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen notifications.

B) Check and uninstall the last apps you've last installed.

Some apps are causing the abnormal restart and ensure that your Samsung Galaxy device battery is protected to avoid potential overheating issues.

C) If your Samsung Galaxy device is off mode and in a blank screen, I highly recommend to bring it to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)

 

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.

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