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Original topic:

Widget Search Crash (One UI home)

(Topic created on: 10-31-2022 02:48 PM)
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KillLaKill
Active Level 6
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Have you ever try to type "li" or "la" or anything that might Search Widget suddenly crash when searching for widgets?

I don't know if this also happens to your Galaxy.
3 REPLIES 3
jamesrred
Expert Level 1
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Tried it nothing's crashing on my end.Screenshot_20221101_075630_1000002230_1667260590.png
KillLaKill
Active Level 6
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Mine crashes when manually typed, but when I do a copy the paste, nothing's happening.
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TeamGalaxyRene
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Hello KillLaKill,

Thank you for reaching out to us here to inquire about your Samsung Galaxy device having apps crash while type searching for a "li" or "la" text.

Really understand that you are worrying about encountering results that are unexpected and beyond normal operating conditions for your Samsung Galaxy device apps. 

But don't worry; we're here to help, provide quick fixes, and solve problems with your device.

Follow these easy steps to troubleshoot and figure out what's causing your device's performance issues.

A) First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen notifications.

B) Clear the local data from App.

Step 1. Open Settings.

Step 2. Choose Apps.

Step 3. Open Google or specific apps from the list of available apps.

Step 4. Select Storage.

Step 5. Choose Manage Storage.

Step 6. Clear all data.

C) Uninstall the last apps you've downloaded. 

Some apps are having issues after download, so this might solve the search crash error.

Step 1. Open Play Store and look for that apps.

Step 2. Select and Uninstall.

Step 3. Restart your device.

Press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.

D) Report error through Samsung Members app.

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2.Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap Application.

Step 4. Describe problem in detail and SEND.

E) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
F) Or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
 

G) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.

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