Flagship Promo redemption

[sapphabannana]

Quick question, how long does it take for the redeemed freebie to be shipped out after the validation has been completed? 

I know it's mentioned that shipping takes around 14 business days after ship out, but nothing is said about the turnaround time for the actual ship out. 

[TeamGalaxyRene]

Hello sapphabannana,

Thanks for your inquiry, here.

Physical Gift Delivery upon successful approval of redemption will be as follows:

• Metro Manila: 12 working days
• Luzon: 15 working days
• Visayas & Mindanao: 17 working days

You can check from time to time the status through the link below:

https://samsung-redemption.com/customer/#/sasso

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

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