Samsung Benefits

[kelbinathor]

Anyone here experiences "No Content" when clicking "Benefits" tab?

I recently bought watch 4 on the premise that it has 10% on all samsung members. However the samsung promodizer does not even know what he is doing nor he wasn't even able to navigate to the Benefits tab. 

Tried restarting and clearing cache. Tried contacting support but hung up on me.

Current unit: Samsung Galaxy s21 5g Ultra

[butete]

dm me lang if needed

[Bern2Hell]

Probably that's the reason. But still you're able to interact with us here in the PH Samsung Members.

Try contacting the Samsung Hotline. May be they can help you address it. 😄

[kelbinathor]

Yeah, honestly I was a little skeptic when they said it's because of my phone being a US version the reason being all my feeds are either from PH samsung news or from PH community.

I'll try to clarify things with the Samsung Hotline but I don't think they'll refund the supposed 10% discount 😅

[SamsungRightCare]

Hello there! We are very sorry for this inconvenience. Have you tried checking your connection? 

[kelbinathor]

Hello, yes. Tried using data connection, even tried it at home via fibr connection. Restarted the phone. Cleared the cache too.

[Callyboy]

I'm experiencing it too. 😔
Anyone here who can help us.

[kelbinathor]

Is your phone from other country?

[Callyboy]

I am not sure. How would I know which country is this from?

[kelbinathor]

Check your IMEI and look out for the 7th and 8th number. Check here for the country of origin, not 100% sure if this is true though.

[Callyboy]

I don't know how to use it. But the 7th and/or 8th number is 77.