Samsung Care+ for Globe/Smart Devices

[Maruku]

Why are we not eligible to purchase the Care+ plans at 50% off if our devices are from Smart/Globe? I went to Samsung SM Taytay earlier and was told that I am not eligible for the promo.

That seems unfair, technically we bought the phone at full price with subsidy from the provider.

Can someone from Samsung please help on my concern before the 14 days eligibility to purchase a care+ plan expires please.

UPDATE: NEVER RECEIVED an email response from the Samsung Care+ customer service email at all.

I just purchased the Care+ plan for 24 months in a Samsung store for Php 11,399.

[Maruku]

no response din from their email support, nakakailang follow up na ako. Their phone agents are also not aware of promos or regarding the Care+ for S22 line up.

Hoping by tomorrow sa official launch date may update.

[eueufer]

Naku last day na ata yung 50% off today. Sayang huhu

[Maruku]

di ko nga alam sa kanila, sana nga may samsung support na nagbabasa dito makita concerns naten.

[Maruku]

no update received from the Samsung team, nagpurchase nalang ako ng 24 months at full price sa Samsung experience store.

[EdLacea]

Hi! I'm curious lang if you were able to get Samsung Care Plus sa devices niyo :) I cant seem to register on their website because it doesnt recognize my device daw @.@ and we dont have a samsung experience store in our area

[Maruku]

sa samsung stores lang ata pwede pa for now, which is weird nga. flagship nila palpak yung release tsaka mga services.

still waiting sa care+ na discount, pag wala pa din register nako by friday siguro

[EdLacea]

Thats odd 😕 im already on my first week of using my phone, need to get samsung care plus this week and ayun nga walang samsung exp store near me 😕 This is really unfortunate. Sana maayos nila website nila

[Maruku]

ako din 1st week ko na, sabe 14 days lang para iregister sa care+. may nagsabe din 1 month pag online pero di ko sigurado at di naman gumagana online portal nila

[Maruku]

no update sir from Samsung, bumili nako 24 months sa experience store.

[EdLacea]

Thank you sir:) By any chance, may contact number po ba kayo ng samsung exp store na yun? Really need to get care plus soon huhu