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Original topic:

android 10

(Topic created on: 10-16-2019 04:50 AM)
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lubin
Beginner Level 2
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Questions
I can't opening my gallery picture with android 10
2 REPLIES 2
edgarb919
Active Level 4
Questions
speak English please
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SamsungUSABetaTeam
Community Manager
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Questions

Please try below steps

Settings > Apps > "Show system apps" in the top right corner,

  1. Select "Media Storage" > Storage > Clear data
  2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

 

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