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Original topic:

Apps disappear?

(Topic created on: 11-16-2019 01:29 PM)
227 Views
lilshortguy07
Active Level 3
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Questions
After pressing the home key and then trying to go back into the apps screen, is anyone else having issues with the screen being black and not showing any of the apps?

image



5 REPLIES 5
RK_s10
Active Level 4
Questions
No, mine shows recent apps (when swipe) and also the apps screen when go to (all) apps as well. (my phone is unlocked)
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lilshortguy07
Active Level 3
Questions
phone is unlocked as well, cleared cache and it seemed to stop but kept doing it for the longest time
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OMNISCIENT
Active Level 6
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SAME HERE, even with Cleaning of Cache, uninstalling and reinstalling of apps, RESTARTING the phone, etc.......

S10 Plus by T-Mobile USA.
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SteelCityPGH
Active Level 3
Questions
I am having a similar issue that I reported. I get the black (blank) screen after I lock and then unlock my phone.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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