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Original topic:

can I downgrade back to Android 9

(Topic created on: 10-21-2019 11:01 AM)
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Jake2006
Active Level 1
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Andoid 9
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6 REPLIES 6
Cilantro
Active Level 2
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just opt out of the beta program
Bryc33
Active Level 1
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pretty sure you need to use smart switch and you will lose all data.
Emjay
Active Level 3
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If you have backed up you should be OK though.
RossNoir
Beginner Level 4
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My biggest problem is I don't own a Windows computer to do this with...
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Gbaby1987
Beginner Level 2
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me either we are stuck on this unfinished version of android 10 until they fix it
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SamsungUSABetaTeam
Community Manager
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How can I unregister from the One UI Beta Program?

To unregister from the beta program go to: “Settings > One UI Beta Program > Deregister” in the “One UI Beta” app.

- You will need to re-install (rollback) to the Samsung Official software that was being used prior to participating in this Beta program. This can be done with Samsung Smart Switch PC Version.

- Once the software is re-installed, the device will be reset and all data that was generated during the One UI Beta Program will be erased.

All data that was backed up before installing the Beta software can be recovered, however there may be limitations in recovering data that was created after installing the Beta software.

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center or go to Samsung.com and locate the Service Center in your area.

※ Please call the service center prior to visiting to ensure that you are able to bring your device before making a trip.

 

How do I rollback to my previous software during the Beta program?

- Download and Install the Samsung Smart Switch PC Version.

- Connect your phone to your PC > launch Smart Switch > Press “Downgrade” button to roll back to your previous Samsung approved software.

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