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Original topic:

clearing cache

(Topic created on: 11-07-2019 08:55 PM)
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samsung_user
Active Level 3
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How do you clear the cache on the whole phone I did it to snapchat after the update. I uninstalled and reinstalled the app and deleted the cache and data on the device but I am still having trouble getting notifications 
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3 REPLIES 3
jdos2011
Active Level 3
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Turn your phone off. Once it's off, press Power, Volume Up + Bixby at the simultaneously and wait until the blue screen shows up.
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MrPhotoMoto
Active Level 7
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Read my latest post....
SamsungUSABetaTeam
Community Manager
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Please wipe cache partition using steps below.

Turn off the device.

Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.

When the Android logo displays, release all three keys.

An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.

Press the Volume down key several times to highlight wipe cache partition.

Press Power key to select.

Press the Volume down key to highlight yes, them and press the Power key to select.

When the wipe cache partition is complete, Reboot system now is highlighted.

Press the Power key to restart the device.

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