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Original topic:

factory reset

(Topic created on: 10-18-2019 07:09 PM)
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ragnar77
Active Level 1
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If I do a factory reset, well I still have the beta program? Everything seems to work okay but when I tried to charge my phone it keeps restarting. I still want to participate in the beta program just want my phone to charge right. So I thought I reset might fix it.
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5 REPLIES 5
Jman23
Active Level 6
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read before posting in the beta program
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yousif
Active Level 3
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No you won't lose the beta
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the only way to leave beta is by using smart switch on your PC to roll back to android pie. factory resetting does not affect this
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BigDog729
Active Level 2
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Try turning your WiFi off while charging. mine keeps doing the same thing. I've cleared the cache from the bootloader menu, factory reset after backing up my data and it's still doing it. Resetting won't get rid of beta but it could help you. Just make sure you back up your data. I'm trying to find the setting that automatically turns on your WiFi when you're at home. Because after I did my factory reset all was well until I clicked that demo back on. Now for some reason I can't find it. Good luck, be patient, they're working their butts off trying to get things right, I promise.
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SamsungUSABetaTeam
Community Manager
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If solution provided by @BigDog729 doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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