Fingerprint Scanner

[RJP]

Whenever I open the phone with my fingerprint, instead of opening the phone, I see a black screen. The phone is open, but I see a black screen first.

Was wondering if anyone else had this problem?

[GalaxyWarrior082]

Nope. Maybe try turning your phone off and clearing the system cache, then reboot. Pretty simple for alot of easy fixes.

[MrDroid]

that dont work all the time

[galaxy14]

yes I'm experiencing the same problem sometimes. I'll see the black screen occasionally when I unlock the phone with my fingerprint or face.

[hai11]

yeah having the same issue, beta 4 has alot of bugs. but it is a beta no complaints here

[Yakimuro]

Yes, I get this occasionally. If you haven't already, send it as feedback and include a screenshot of the black screen. my notification bar displays but the rest of the screen is black.

[Erock]

same here

[SamsungUSABetaTeam]

Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.