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Original topic:

galaxy themes

(Topic created on: 11-26-2019 09:37 AM)
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yaritah
Active Level 2
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In the galaxy theme store he doesn't let me see themes, he says that there are no themes available. Clear cache and follow the problem and I have the latest update installed. Does anyone have the same? help!

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8 REPLIES 8
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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yaritah
Active Level 2
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follow the error and I have sent screenshots I have already done it several times and follow the error
Sparkie5000
Active Level 3
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I have the same error here and done that as well as reported, multiple times. And my wishlist for only the themes was wiped out. A huge list of things that I wanted to purchase gone. no help at all and it's been this way for at least the last 3 or 4 updates.
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Dvnn
Active Level 3
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I'm also experiencing this, for the last 2 updates now. I've cleared the apps cache and even tried clearing my device's cache partition, no luck. 😕 I also submitted an error report. Hopefully the next update will fix this.
Stskotty
Active Level 3
Questions
same here. There are a few themes available maybe 20 total. I was thinking maybe only themes that have been updated are available? Not sure though. I can apply themes I already had but they generally don't have ability to use dark mode etc. wallpaper seem fine.
Gdgetguru
Active Level 3
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Same here. I also thought maybe the themes weren't compatible yet
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same here ! sent screen shots, cleared cache, multiple error reports, I had a ton of themes in my wish list to purchase and those are gone as well !
Sparkie5000
Active Level 3
Questions
same here and my wishlist for only the themes was wiped out.
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