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Original topic:

Gallery/photos issues

(Topic created on: 10-28-2019 01:38 PM)
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Rolypolyoly
Active Level 2
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Questions
Does anyone still have issues with the photos on galley? I cant seem to see any pics of before nor recent ones. Even if I try to take pics with the camera and click the icon to view it nothing. 
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4 Comments
jasau4
Active Level 1
Questions
My issue was resolved with the update.
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Chuck_Zer0
Active Level 6
Questions
I'm still having that issue but it's an up in the air thing sometimes I get it sometimes I don't what I've come to notice is is you cannot choose to save your pictures to the SD card under any circumstance going to your camera and change it to go to your internal storage right now during this beta it has absolutely no SD card support you will notice that when you take a picture it will look fine from that point but when you move it to the SD card again it won't work and it'll just show the picture is a gray square with a ! In the middle
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Chuck_Zer0
Active Level 6
Questions
since they started removing SD cards I guess they forgot that there still some people out there that rely on SD card support also almost no app when moving to the SD card will function either so for right now just pretend your SD card slot doesn't even exist until after the beta or until at least an update to the beta
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SamsungUSABetaTeam
Community Manager
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Questions

Please try below steps:

Settings > Apps > "Show system apps" in the top right corner,

  1. Select "Media Storage" > Storage > Clear data
  2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

 

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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