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Original topic:

gallery

(Topic created on: 10-16-2019 05:49 PM)
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tyty2
Active Level 2
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‎10-16-2019 04:10 PM (Last edited ‎10-16-2019 04:13 PM ) in 

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Every  time  I open up my gallery  I can't see no pictures  or videos  I had save  in my phone  
3 REPLIES 3
ctac
Beginner Level 2
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‎10-16-2019 05:49 PM in 

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same **bleep** is going on
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Calder
Active Level 7
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‎10-16-2019 06:06 PM (Last edited ‎10-16-2019 06:07 PM ) in 

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Go to ->Sound settings, toggle to Vibrate, then back to Sound.

Reboot and clear Cache Partition. The music files should show up after phone has started. This is what I did to fix it.

Also, my music was missing ... and this brought back my 900+ songs.
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SamsungUSABetaTeam
Community Manager
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‎10-21-2019 10:05 AM in 

Questions

Please try below steps:

Settings > Apps > "Show system apps" in the top right corner,

  1. Select "Media Storage" > Storage > Clear data
  2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

 

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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