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Original topic:

help...

(Topic created on: 10-16-2019 04:51 PM)
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LTate
Active Level 1
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‎10-16-2019 04:51 PM in 

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Anyone having issues with games not working...or not being able to watch your recorded videos???
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6 REPLIES 6
WickJohn
Active Level 1
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‎10-16-2019 04:57 PM in 

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I experienced that with my S10, COD mobile couldn't work. I re installed the game and then it did. Maybe try that? Not sure if that'd work though man.
LTate
Active Level 1
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‎10-16-2019 06:16 PM in 

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you didn't keep your profile and progress tho huh...
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Arithe_Ferrari
Active Level 8
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‎10-16-2019 05:11 PM in 

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when I reinstalled COD my data was deleted
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WackyHackster
Active Level 3
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‎10-16-2019 05:53 PM in 

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yes several games not working. reached out to support, did all the uninstall/reinstall, clear play store cache/data, none of it worked so I emailed the developer. possible factory reset may fix but I'm not doing that for a game.
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TotallEChill
Active Level 6
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‎10-16-2019 06:46 PM in 

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For games uninstalling and reinstalling does work, just have to hope you had your game attached to another account. I had to do this with both CoD and PUBG mobile, but luckily I log in with my FB account so it loaded them just fine.
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SamsungUSABetaTeam
Community Manager
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‎10-21-2019 10:04 AM in 

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Thank you for your feedback. We recommend reaching out to app developer to resolve the issues regarding 3rd party applications.

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