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Original topic:

link to windows

(Topic created on: 11-11-2019 11:41 AM)
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shaunandeva
Active Level 6
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‎11-10-2019 10:59 AM in 

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When I try to link to windows it says update,and when I hit update it says couldnt connect to server try again later..any suggestions?
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4 REPLIES 4
FireRaptor
Beginner Level 2
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‎11-10-2019 11:36 AM in 

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had the same issue. I just downloaded the current apk from apk mirror and installed. works fine.
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jhs39
Active Level 6
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‎11-10-2019 12:38 PM in 

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You can search for the My Phone Companion app in the Play Store and Samsung App Store and see if either shows an option to update. Updating through the app stores seems to go through different servers than updating inside the app. I had the same issue with SmartSwitch on Beta 2 and 3 but found I was able to update it through Samsung's app store without a problem.
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erik2020
Active Level 1
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‎11-10-2019 02:00 PM in 

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I went to Play Store and uninstalled the Phone Companion. Then I went to Link To Windows, clicked Update and it reinstalled from Samsung App store. Seems to work after that.
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SamsungUSABetaTeam
Community Manager
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‎11-11-2019 11:41 AM in 

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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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