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Original topic:

lock screen

(Topic created on: 11-18-2019 09:45 PM)
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scorpio23
Active Level 3
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Why does my lock screen video stop when the facial recognition unlocks my phone and says to swipe up. It used to constantly loop. 
1 REPLY 1
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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