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Original topic:

Can't charge my S10

(Topic created on: 11-18-2019 09:43 PM)
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JD8692
Active Level 1
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About an hour before I got the beta 5 update, my phone stopped being able to charge. I'm using the cord and plug that came with it. Earlier today I got the weak charging detected message multiple times, but it was still charging. This is the first problem I've had with the beta. How can I fix this?
6 REPLIES 6
Anonymous
Not applicable
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have you tried a different cable and different charging adapter?
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JD8692
Active Level 1
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I have. I only have a couple adapters, but I have gone through all of my cables now.
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zak009
Active Level 3
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same problem here. unable to charge and when it pluged in to the charger it came with it shows the message in pop up window that battery dryers faster than it is able to charge. I hope my phone lasts through night. maybe they will release another beta hotfix or something
JD8692
Active Level 1
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As a temporary fix, I was able to get it to charge wirelessly. I'm basically just using my wife's S10 as the charger.
Badgerized
Active Level 1
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Having this issue as well since beta 5
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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