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Original topic:

only receiving texts via Samsung text app

(Topic created on: 11-05-2019 07:57 PM)
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riposinpace
Active Level 1
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I had to send my phone in so for the last week I was on an iPhone 6. I turned off iMessage upon getting my s10+ back but some people's texts are only coming in through the Samsung text app even though I have default set to Google messages. Any thoughts on how to fix?

I think the texts that are not coming to Google messages are people on iPhones.
7 REPLIES 7
mak4velife
Active Level 4
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I have not had this happen to me. I'll keep an eye ..thanks
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Sliquid
Active Level 7
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if it's an iMessage issue then you need to call apple, ask them for a deregistration link for iMessage. easy peasy
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riposinpace
Active Level 1
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right, I made sure iMessage was turned off and I AM getting texts just not in the app I want. as someone else mentioned I think it's a general issue with 3rd party messaging apps not working
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dillont
Active Level 4
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This is in the known issues tab under notices. You'll have to let them fix it.
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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tonyp
Active Level 2
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mine did the same thing. what I did was go on apple site and unregistered the number under iMessage.
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Questions
I had the same issue when I downloaded google messages beta. my co worker with a Motorola text me and it only came in from samsung messages and not google messages even though I had google messages as my default so I don't think it has to do with Imessages. I couldn't figure out out so I deleted google messages.
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